EO Answers Frequently-Asked Questions
Q: Do you test your products on animals and do any of your products contain animal ingredients?
A: Our products are people-tested by us! The only animal-derived ingredients we use are supplied by hard-working bees. We use beeswax in our Lip Treatment and Hand Salve and honey in our Grapefruit & Honey Lip Treatment, Chamomile & Honey Shampoo and Conditioner, Body Balm, Purify Mask, Face Polish, Body Polish, and Foot Scrub.
Q: Do your products contain artificial colors or fragrances?
A: We do not use artificial colors, dyes or fragrances in any of our products. We use pure, unadulterated essential oils to provide our products with their fabulous aroma-therapeutic fragrance. Any colors that occur in our products are due to the plant-based ingredients. We prefer to let nature speak for itself!
Q: I am allergic to wheat/gluten and noticed that some of your products contain wheat amino acids. Will those affect me?
A: Wheat amino acids in body care products do not affect people with wheat/gluten allergies or Celiac disease.
Q: Are your products hypoallergenic?
A: It is difficult to define hypoallergenic because a person could find him/herself allergic to any ingredient at any time. We use pure, plant-based ingredients as the basis of all our products. Our ingredients are mild and allergic reactions are rare. However, we recommend doing a patch test on your skin when using any new product.
Q: Where are your products made?
A: We make all our products in small batches at our factory, which is located in Corte Madera, California (just north of San Francisco in Marin County).
Q: Are your products non-comedogenic?
A: This term refers to ingredients — such as mineral oil, petrolatum and paraffin — that may clog pores. We do not use any of these ingredients in our products. Instead, we use plant-based oils, vegetable glycerin and beeswax as moisturizers.
Q: What is the shelf life of EO Products?
A: Approximately three years. Certain environmental factors, such as extreme temperatures and humidity, will affect the shelf life of our products. It is best to store Body Oils, Body Quenchers and essential oils in a cool, dark place. There is no need to refrigerate our products.
Source: EO Products.
